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MD3220 No Service Interface Access, SOD Halted.

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i have a MD3220 with dual controllers (N98MP), and am having trouble accessing the Service Interface from the console. After it is booted, I press Break to bring up the service interface prompt, but when i enter the <S> it does not prompt for the password, its just blank and it will not accept any commands. There is a tRAID NOTE: both controllers must now be reset. SOD had been halted. 

The array does get a dhcp address but the MDSS software fails discovery, auto and manual.

II need some help. I have a read out of the console if that will help.

thanks


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