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MD3000 - degraded physical disk channel error

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Hi folks,

I've inherited responsibility for an MD3000. I'm not very familiar with it, it's the first PowerVault I've dealt with. I noticed an orange light on it, so started digging through MDSM. In the Recovery Guru section, it lists some errors and I wanted to know where to start with troubleshooting them.

First one is Degraded Physical Disk Channel and it occurs twice. I've also got a Failed Battery Module error (I have a better idea as to what this error means...) and the last error is Individual Physical Disk - Degraded Path.

I'm also getting prompted to synchronize RAID controller module clocks, but when I hit the synchronize button it fails with an error 1009 and tells me a management connection to all RAID controller modules must be accessible to complete this operation. I don't have ethernet connections to the PowerVault, so that means this is in-band management, right? And it then tells me that I need to verify all physical paths to the storage array are connected and operational... which presumably means that the actual errors are preventing me from updating this.

Any pointers would be good - this box has sat unloved for quite some time and I'd really like to avoid it dying a horrible death.

Cheers


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