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TL 2000 auto cleaning

March 26, 2015, 11:43 am
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Hi,

I have a TL 2000 that I want to setup for auto cleaning.  I have set it to have 23 active slots and have enabled auto cleaning.  I have installed cleaning cartridge into

right magazine in back uppermost slot.  The I/O Station has been disabled.  After saving the configuration changes, I get the "Chk Media/Rsvd Slot" message.

I purchased a dell universal cleaning cartridge and was under the impression that I would get a barcode label with it, but it didn't come with a special barcode label.

I'm assuming that I'm missing the label.  If I need the label, how do I get one?  If there is something else that may be the problem, please let me know.


Thank you

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PERC H800 / SGI SE3016 drive array / T310 / Backup Exec 2012

March 27, 2015, 6:27 am
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Hi,

I am encountering some serious issues lately.

Possibly a link with Backup Exec 2012, because the situation can't be reproduced when its services are not running.


Symptom is : 30 seconds max after server's boot, all the drives, from the Array, disappear from the explorer...


Symantec's team did perform some check on the server and their conclusion was : can Dell team explain these events

Controller event log: Fatal firmware error: Line 1019 in ../../raid/raidscsi.c
:  Controller 1 (PERC H800 Adapter)

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Reset to device, \Device\RaidPort1, was issued.

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Server's Tag : 7M7WMS1

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Managing Dell Powervault 220s from Poweredge 2950

March 27, 2015, 1:18 pm
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Hello all,

I'm new to the forum, and would greatly appreciate any advice you could offer.

I am looking to re-purpose some old hardware for WDS. We have an older PE2950 that I would like to use, as well as a Powervault 220s that would be used to store images.

Now, I know there are many forum posts on this subject, but I feel like I may have a unique situation, since the only add-in cards I have to interface with the PV are HP SC11Xe's.

I suppose my first question here is will this work? After installing the cards, I can see the drives in the PV during startup, and they even show up in Computer Management, but I can't do anything with the volume.

We're not looking to dump lots of money into this server, since it's pretty old. We are mainly looking to move away from running a WDS VM on a Mac Mini Server, and I thought this may be a better option.

We have an older server that was originally set up to run the PV; a PE1850, but the specs are not acceptable.

For what it's worth, the PV was originally set up as a spanned volume.

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PowerVault MD1200 connectivity

March 28, 2015, 5:38 am
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Dear All,

I have a doubt in PowerVault MD1200 connectivity. 

How many concurrent connection is possible while connecting PC directly with one MD1200(with single EMM as well dual EMM?

Kindly clarify.

Thanks in advance.

Regards,

Suresh Perumal.

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perc(s) H8x0 H7x0 and disks with Advanced Format Technology - 4k phy sector size

March 28, 2015, 11:45 am
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hi everybody

setting up a JBOD on a H800 I see that LDs created are all like:

....
Virtual Drive: 1 (Target Id: 1)
Name                :
RAID Level          : Primary-0, Secondary-0, RAID Level 
Qualifier-0
Size                : 4.547 TB
Sector Size         : 512  # <= here
Parity Size         : 0
State               : Optimal
Strip Size          : 64 KB
Number Of Drives    : 1
Span Depth          : 1
....

and the drives are, hdparm output when on directly on a SATA 
link:
..
         CHS current addressable sectors:   16514064
         LBA    user addressable sectors:  268435455
         LBA48  user addressable sectors: 9767541168
         Logical  Sector size:                   512 bytes
         Physical Sector size:                  4096 bytes  #<= here
..

this surely is not correct, am I right?

could maybe ideally a Dell's representative shed more light 
on the situation of modern PERCs + Advanced Format 
Technology - 4k.

many thanks

does it work out of the box? Any manual tweaking that can 
fix the problem?
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MD3200i unable to make any changes

March 30, 2015, 2:27 am
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Hi,


I recently bought an MD3200i in order to make use of some 600Gb SAS drives which came out of an old failed MD3000i. Having installed the drives, they all show up as 'incompatible', which is expected, as they will contain details of the SAN they came from. There's no data that I need on the disks, so I expected to be able to initialize them but attempts to this and indeed anything else on the device, fail with this message:

Return code: Error 101 - The operation cannot complete because either there is a problem communicating with any of the physical disks in the storage array or there are currently no physical disks connected. Please correct the problem and then retry the operation.

I get this message in the MDSM and the CLI whatever I try to do - sync the clock, rename the device, nothing works.

My thinking is that I will go into the shell and do a sysWipe but I wanted to check first if anyone here has seen something similar and knows of a better way out of it.


Thanks,


Dick

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PowerVault MD3200i error:Unknown error (PVCF EXCEPTION)

March 30, 2015, 8:16 am
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I am setting up a new purchased PowerVault Md3200i, installed the Powervault Modular Disk Storage Manager and run "Modular Disk Configuration Utility" then run the "Config Wizard" setup the new "array" confirm the network but when clicking the "Apply Changes" error appears:

"An error occurred during array saving: Unknown error (PVCF EXCEPTION)"


I already setup quite a few Powervault but this is my first time this error.

Hoping for a quick reply

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Powervault 124T drive upgrade

March 30, 2015, 1:27 pm
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Hi everyone,

We have a powervault 124T with a dead drive. Can we take this opportunity to replace with an LTO6 drive? If so, where can i find info on which one would be compatible with the drive?

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Loss of path redundancy MD3000

March 30, 2015, 2:24 pm
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A client of ours is having a loss of path redundancy on two MD3000 units. We have updated the firmware on both units. We have updated the controllers we have updated the drives. When the unit has no drives installed it says the array is optimal but the moment you stick a drive inside it goes orange. We have replaced controllers on both units and checked the cabling multiple times. Does anybody know what is could be?

I have updated the 1zlzlh1 DAS with everything I can upgrade to and still the same.

RAID Controllers: 07.35.39.64

NVRAM: N133X-735890-005

Disk: from MD3000_MD3000i-HDD_FW_A11_R291590 - HGST_Hitachi_HUA722020ALA330_Jk0sa3ha.df

HBA Controller: 00.10.51.00.06.12.05.00_A05

 

I downloaded everything from support.dell.com and reapplied again.  Just to make sure.

 

It still shows the following lost redundancy error.

 

RAID Enclosure 0 Overall Component Information

         Enclosure audible alarm:      Disabled           

         Enclosure path redundancy:    Lost               

         Current physical disk types:  Serial ATA (SATA)  

         Part number:                  Not Available      

         Serial number:                1ZL2LH1            

         Vendor:                       DELL               

         Date of manufacture:          Not Available       

         Asset tag:                    Not Available      

         Chassis name:                 MD3000             

         Service tag:                  1ZL2LH1            

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MD3000 slightly unwell?

March 30, 2015, 5:25 pm
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Got  simple dual node Windows Cluster which uses MD3000 dual controller as shared storage. Very stable but I think the self-healing features of the storage may be masking a hardware fault.


Can anyone explain the log entries in more detail for me so I know what part to replace? Recovery guru says nothing is wrong but a 1707 critical alert was sent to the monitoring software so it's not all that happy.


Can't see how to attach the majoreventlog.txt file so pasting snippets from it...

Description: Controller tray component changed to optimal
Event specific codes: 0/0/0
Component type: Fan
Component location: Enclosure 0, Slot 0

Description: Controller tray component changed to optimal
Event specific codes: 0/0/0
Component type: Power Supply/Cooling Fan module
Component location: Enclosure 0, Slot 0

Description: Host card or switch card recovered successfully
Event specific codes: 0/0/0
Component type: Host Board

Description: Alternate controller checked in late
Event specific codes: 0/0/0
Component type: RAID Controller Module
Component location: RAID Controller Module in slot 0

Description: Destination driver error
Event specific codes: 0/0/0
Component type: Physical Disk
Component location: None
Logged by: RAID Controller Module in slot 0

Description: Destination driver error
Event specific codes: 0/0/0
Component type: Physical Disk
Component location: None
Logged by: RAID Controller Module in slot 0

Description: Start-of-day routine completed
Event specific codes: 0/0/0
Component type: RAID Controller Module
Component location: RAID Controller Module in slot 1
Logged by: RAID Controller Module in slot 1

Description: One or more Sundry regions created
Event specific codes: 0/0/0
Component type: RAID Controller Module Firmware
Component location: None
Logged by: RAID Controller Module in slot 1

Description: Host card or switch card recovered successfully
Event specific codes: 0/0/0
Component type: Host Board
Component location: None

Description: Start-of-day routine begun
Event specific codes: 0/0/0
Component type: RAID Controller Module
Component location: RAID Controller Module in slot 1
Logged by: RAID Controller Module in slot 1

Description: All connections established through wide port
Event specific codes: 0/0/0
Component type: Enclosure Component (EMM, GBIC/SFP, Power Supply, or Fan)

Description: Single connection established through previously failed wide port
Event specific codes: 0/0/0
Component type: Enclosure Component (EMM, GBIC/SFP, Power Supply, or Fan)

Description: Controller quiescence halted
Event specific codes: 0/0/0
Component type: RAID Controller Module
Component location: RAID Controller Module in slot 0

Description: Cache mirroring on controllers not synchronized
Event specific codes: 0/0/0
Component type: RAID Controller Module
Component location: RAID Controller Module in slot 0

Description: Destination driver error
Event specific codes: 0/0/0
Component type: Physical Disk
Component location: None
Logged by: RAID Controller Module in slot 0

Description: Degraded wide port becomes failed
Event specific codes: 0/0/0
Component type: Enclosure Component (EMM, GBIC/SFP, Power Supply, or Fan)

All these events happened between 1:03 and 1:05 AM. It's now 1:21 AM so I'm going to bed hoping someone can post an explanation of how to deal with it while I sleep. I can email the whole majoreventlog.txt in the morning if needed.


Thanks.

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Powervault MD3460 DAS selection

March 31, 2015, 1:18 am
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Plan to a PowerVault MD3460 for our co LAN file storage server on next month.

Setup two new  PowerEdge R630 installed Windows 2012 Std server and installed  1 x PERC H730 RAID controller on each server.

One server is configured and connected the MD3460 DAS for live production, another one is setting up as hot standby server for manually fail-over storage volume in case the live production occur problems that could not recover at shorten time (downtime more than 30 minutes).

To switching the MD3460 DAS from production server to hot standby server, Is it possible to only unplug the storage controller cable to the hot standby server to resume file sharing services to our co users? Imagine reconnecting the cable, then the server could recognize all configured MD3460 storage volumes.

I think it certainly not only do this simple action. Anyone can give me more ideas?

Thank you so much.

Regards

LL

There is a question need to classify:

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Individual Physical Disk - Degraded Path on a MD3000i

March 31, 2015, 11:20 am
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Hi.

A few days ago I discovered 4 error messages on the Modular Disk Storage Manager, one of them was the one that names this post, another one was about a failed HDD and couple more. I replaced the bad HDD and after rebuild 3 error messages cleared, the one that names this post stays there. The recovery guru says that we should not do anything other than collecting the zip file and contacting Dell support.

I have the zip files from before and after replacing the HDD. Device information below:

Firmware version - 07.35.39.64

NVSRAM version N1532-735890-005

I saw on other posts a recommendation from Dell support to clear all Physical Disk Channels stats and set physical Disk Channels to status=optimal. Should I go ahead and do that? Doesn't Dell need to look at those zip files first? I don't want to force the clearing of valid error messages.

Thank you.

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Inventory lost - source probably empty, Inventory lost, because source possible empty

April 1, 2015, 3:18 am
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I have a dell Powervault TL 2000 and it has the following error:

Inventory lost - source probably empty, Inventory lost, because source possible empty
Code: 8A 4C

Does anybody know what this is , and how to fix (or troubleshoot) it? I'm not familiar with this type of backup unit.

Help is appreciated

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Live Firmware upgrade of MD3220

April 1, 2015, 1:47 pm
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I have some PowerVault MD3220's I need to upgrade the firmware on. I have done one live with VMs still running on a test one--we use these with VMware. But the documentation and Dell tech support states that you should do it in a Low IO or maintenacne window when things can be shutdown.

I cannot shutdown the VMs on this system, so am I stuck? Can the MD3220 really not upgrade itself with running IO? I know it can becuase I have done it, did I get lucky?

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Netvault Backup 9.20 + Del Powervault 124T

April 2, 2015, 3:08 am
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Hi,

sorry for translation, i'm french, i'm not sure to exactly explain my problem, my netvault backp is installed in french (yes, bad idea)

i want to set backups via netvault to my Powervault 124T

PV124T is fully detected in netvault, but the drive is in "disconnected" status

When i choose to do a "check", the cleaning tape goes to the drive, and nothing else happens. I can't load any other tape.

Of course, i can't do backups to this library.

Any help?

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MD3000 drops IP connection when inserting new SAS drive into array

April 7, 2015, 7:57 am
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Array is non-optimal (shut down one side of power supply due to battery needing replaced) and has a drive failing.  This is primarily an issue with bays 10 & 12.  Before I shut down raid 1 power supply it would only let me remove an re-insert the drive in bay 10.  After shutting down the power supply I can move drive from bay 10 to bay 12 and it rebuilds the array but either way it will not let me insert a new drive into either bay, it drops it's IP address disappears until the drive is removed.

I need to justify to upper management that it is worth spending the $$ on the replacement battery before I can bring the array back to full functionality, not being able to insert a new drive is not helping that matter...

Any suggestions?

Thanks,

Tim

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TL 4000 not sensing Write Protected tapes, is that by design ?

April 7, 2015, 10:00 am
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I keep bunch of tapes in the library for easy access for restores. From time to time I flip the write-protect tab on the tapes to protect them. However once I put them back in the library they don't show as write protected. Same in the Arcserve 16.5 server. Until I try to write to a tape or do a full inventory from Arcserve with - "read all tape info" option. This obviously is waste of time. So my question is when tape is imported and scanned into the library isnt there check for write protection ? The inventory process from the web management does not discover/read the tab position.

Maybe there are options to fix this, I think in Arcserve the Inventory default behavious could be changed.

Thx for any info.

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dell poweredge 1950 not able to SAN BOOT

April 8, 2015, 4:22 am
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Hello,

We have 4 dell poweredge 1950 servers in our labs. I have connected a Hitachi Unified series HUS130 Storage box to these servers and I presented boot luns from this storage. when I try to load Windows 2008 R2 SP1 on these servers via. boot luns, It doesn't allow me to do it.

During the installation, I can see the disk getting loaded in the menu, where we need to choose the boot drive. But after selecting the drive, it says windows cannot be loaded to the drive and if i click on it , the below message is displayed.

"This computers hardware may not support booting to this disk. Ensure that the disks controller is enabled in the computers BIOs menu."

Can anyone sort out this issue please. Thanks in advance.

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MD3200i and host 10GbE?

April 8, 2015, 11:15 pm
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Is it possible to access the MD3200i from a 10GbE converged network adapter such as a QLogic or Emulex card? Can the single 10GbE host port multipath to the multiple 1GbE ports on the MD3200i? I am interested in taking advantage of iSCSI offloading to the HBA.

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barcode for LTO5

April 9, 2015, 2:44 am
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Hi,

We have a PowerVault 124T Tape loader and we use the barcode for our LTO5 tapes, when we did buy the Powervault we already got 2 sheets with Barcode Labels, in the meantime the Barcode Labes are finished and we want to buy some more, I have 2 questions,

1. can we buy them from Dell? if yes please send me the link.

2. I think our current labels are numerd untill 000060L5, when we buy new labels can we choose the labels numbers? we cannot use the the same numbers becuse these are already used to catolloge the Tapes.

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